Servicing and repairs

We'll keep your bike in top condition for every kind of riding

Servicing and repairs 2018-05-30T19:44:45+00:00

To keep your bike running smoothly and efficiently, we recommend a main service every 12 months and a basic service every six months. This will make your bike last longer and your cycling even more of a pleasure.

Fitting of any minor parts, such as tyres and brake pads, is included in the service charge, but other parts used will be charged extra (see below for details). If you’re worried about the cost of a particular job, we’re happy to provide estimates before we start work – simply bring your bike in for us to assess.

FULL SERVICE

£75Every 12 Months
  • Check & adjust brakes
  • Check & adjust gears
  • Check tyre pressure & tread wear
  • Check wheels & hubs
  • True wheels on bike
  • Adjust headset
  • Check for drive-train wear
  • Clean & lubricate drive-train
  • Clean & lubricate all cables
  • Check torque of bike components
  • Diagnostic check – advise on any further work required
  • Brompton folding bikes + £25
  • Bikes with hydraulic brakes +£15

INTERIM SERVICE

Only £406 Monthly
  • Full safety check & report
  • Brake & gear adjustment
  • Lubricate all required parts
  • Check tyres & pressures
  • Advise on any further work required

BRAKE SERVICE

From £15
  • Caliper brakes – Replace inner & outer cables, adjust, clean, inspect pads & lubricate £25 (plus cost of cables & pads)
  • Hydraulic brakes – remove brake pads, clean & inspect rotors, replace fluid and bleed the system £35 (plus cost of fluid & pads)
  • New component fitting per item during a service £15

D'TRAIN SERVICE

  • Gear service – replace cables & adjust £25 (plus cost of cables)
  • Chain replacement £15
  • Front or rear derailleur replace & adjust £25 (each)
  • Bottom bracket replacement £30
  • Chainset replacement £25
  • Headset Replacement £30
  • Rear hanger replacement £25
  • Cassette replacement £25
  • Wheel hub bearing replacement £20 (per wheel)
  • Free hub replacement £20

Bike valet

Full clean, degrease, polish

£25

Pre-delivery inspection

Make sure your boxed bike bargain is built properly, safely and professionally. Our builds meet British Standard BS6102 (Part 1, 1992) and included a check after six weeks and a service after 12 months.

£35

Complete bike build

If you’ve got the parts, we can build it! A complete custom bike build, or a swap of all parts from one frame to another.

£120*

* not including componentry

Bought a bike on the internet that’s arrived in bit in a box? We can build it for £35

MOT and insurance evaluation

Suffered accidental damage? Put your bike in for a safety check and insurance evaluation for peace of mind. Includes a Forman letter for your insurance company.

£35

Stand-alone repairs

Anything else that doesn’t come under the above is charged at £60 per hour, with a minimum charge of £15. We can provide a quote after reviewing your bike for approval.

Tyres and Wheels

Tyre/tube replacement £10 single, £17 pair (plus cost of tyre/tube)

Wheel build £40 single, £70 pair

Wheel truing £15 plus cost of spokes

Accessories

Most accessories we supply are fitted free of charge. Please ask if there is anything specific you require and we will gladly deliver your order as part of our service.

Fitting and adjustment of lights, computer, kickstand, child carrier, mudguard, luggage rack, bottle and cage, etc. starts from £15 (plus cost of parts)

Bars, grips and tape

Handlebar tape replacement £20 (plus tape)

Stem replacement £20

Grip replacement £10

Strip Down Overhaul Service – £120

We highly recommend our Overhaul Service for any keen cyclist, off-roaders and classic bike restoration. Costing £120, it includes everything in the main service, plus:

Bike valet
Complete strip-down
Component cleaning and re-greasing
Full component check
Brake service, including inner and outer casing changes
Disc brake cleaning (where relevant)
System adjustment and bleeding
Gear cable change and tuning (cables cost extra)
Wheel tensioning and truing

Servicing and Repairs

Terms & Conditions

We don’t like too many rules and pride ourselves on building true customer relationships and being flexible. In order for us to be as responsive as possible and fair to all of our customers, please note the following terms in relation to servicing and repairs;

  • There is a minimum charge for any work of £15 per 15 minutes. Advice is free but if we work on your bike at all we will need to make a charge as it is taking a mechanic away from another customers bike.
  • Bikes must be collected on the agreed day. We have limited storage and leaving your bike here for longer than planned means we cannot serve other customers. Bikes not collected within 24 hours of the agreed time will be taken to off-site storage and a charge of £20 per week incurred.
  • Please bring your bike in without excessive mud and dirt. Mud usually contains other unpleasant things like dog and horse excrement which are a health hazzard to our staff. We will clean grease etc. from components and wipe off road grime but if your bike is excessively dirty an extra charge of £15 will be made.
  • We do not lend out tools. Apart from being expensive, believe it or not there are laws we have to abide by that protect you from using tools that may be specialist, or need training to use. If you use one of our tools and hurt yourself, we could be liable.
  • Many parts replaced on your bike are recycled by a specialist company who recycle bicycles and donate proceeds to charity. If you want to keep your old parts please let us know before we carry out any work.

Many thanks

Team Dorvics.